The CCMA stated on 24 January 2020 that it launched CCMAConnect as part of its journey towards being a responsive and modern organisation that connects with its users in a smarter way. This application enables users:
- To check the status of their cases;
- Register complaints or compliments;
- Be navigated to various CCMA offices;
- To access CCMA presentations and other information;
- On a 24/7 basis.
The second phase will move into the education and development, Library and information hub arena.