The CCMA stated on 24 January 2020 that it launched CCMAConnect as part of its journey towards being a responsive and modern organisation that connects with its users in a smarter way. This application enables users:

  • To check the status of their cases;
  • Register complaints or compliments;
  • Be navigated to various CCMA offices;
  • To access CCMA presentations and other information;
  • On a 24/7 basis.

The second phase will move into the education and development, Library and information hub arena.