The Higher Occupational Certificate: HRM Administrator is a nationally recognised, QCTO-accredited qualification (SAQA ID 121150, NQF 5, 120 Credits) designed to prepare learners to function competently as Human Resource Management Administrators in complex, evolving organisations.

As highlighted in the brochure (page 1), the HRM administrative role has evolved beyond a purely clerical function into a critical professional support role. With increasing regulatory complexity, technological change, and shifting workforce demographics, HRM Administrators now play a central role in ensuring compliance, supporting talent acquisition, and maintaining effective internal communication systems.

This qualification equips learners with the skills and knowledge to support organisations across three essential dimensions:

• Compliance: Ensuring adherence to South African labour legislation covering wages, working conditions, and employee rights.

• People processes: Supporting recruitment, selection, and workforce administration.

• Employment relations: Enabling effective internal communication to promote harmonious workplace relationships.