Shop Stewards: Mastering Roles & Responsibilities
Wed, Sep 09
|Virtual Event
Empower your Shop Stewards to lead confidently, resolve disputes effectively, and strengthen the union–management relationship. This comprehensive programme builds practical skills in labour law, collective bargaining, conflict management, grievance handling, representation in hearings, and leade...
Time & Location
Sep 09, 2026, 9:00 AM GMT+2 – Sep 10, 2026, 4:00 PM GMT+2
Virtual Event
About the event
Shop Stewards play a critical role as the bridge between employees, unions, and management. This programme equips them with the legal knowledge, interpersonal skills, and practical tools needed to represent workers responsibly, manage conflict, and contribute to constructive labour relations.
Strong representation builds stronger workplaces, and this course provides clarity, confidence, and influence for Shop Stewards stepping into or strengthening their roles. The curriculum covers everything from fair labour practices and collective bargaining to dispute resolution, conflict management, negotiation, and representation in disciplinary hearings.
What the Programme Covers
Labour Law Foundations:
Overview of legal landscape and labour law sources
Right to fair labour practices