Assertiveness and Conflict Resolution

Start
August 22, 2019 8:00 am
End
August 22, 2019 5:00 pm
Address
Port Elizabeth   View map

R2,900.00

Status

Event Details

Start
August 22, 2019 8:00 am
End
August 22, 2019 5:00 pm
Address
Port Elizabeth   View map

R2,900.00

Status

Event Details

ASSERTIVENESS

Personal development in the workplace

Who/why attend

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Equip and empower yourself to be more assertive with communication and behaviour

This course is ideal for:
Managers, Team Leaders, Office Staff and Floor Staff

Course Objective

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This workshop will help delegates to cultivate a healthy way to be able to stand up for yourself without being aggressive. Many delegates also see an improvement in their time management and their interpersonal relationships.

Course Outline

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  • Assertive, passive and aggressive behavior
  • Why assertive communication is good for your career
  • Assertive communication
  • How to respond to aggressive communication

Details

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  • This workshop is offered as a public, or in-house workshop that can be customised to suit your organisation’s needs.
  • Please contact your nearest GBS office for a comprehensive quotation.
  • Public courses are subject to minimum numbers.
  • Global Business Solutions is a SSETA, ETDP & SABPP Accredited Training Provider.