Strong supervisors are the backbone of every successful organisation. This 2-day, practical Supervisory Skills programme is designed for newly appointed and experienced supervisors who must lead teams, manage conflict, delegate effectively, and maintain productivity in today’s demanding work environment.

The course builds essential interpersonal, communication, and leadership skills while giving supervisors the confidence to navigate real workplace challenges. Delegates learn to understand different behavioural styles, communicate more effectively, resolve problems constructively, and implement fair and legally sound disciplinary processes.

What the programme covers

Interpersonal Skills:

• Introduction to interpersonal effectiveness

• Understanding behavioural types