Double-Barrel Webinar: Two Laws. One Morning. Everything You Need to Know.

South African employers are facing increasing regulatory pressure across both workplace governance and consumer-facing operations. This Double-Barrel Webinar delivers two critical compliance sessions in one practical morning briefing—equipping organisations with the knowledge, tools, and frameworks needed to prepare for major legal developments impacting internal reporting obligations and direct marketing practices.

Session 1 (09:00–10:15)

Protected Disclosures Amendment Act – Are You Ready?

The forthcoming amendments to the Protected Disclosures Act introduce new expectations around whistleblower protection, reporting channels, investigation procedures, and employer accountability. This session unpacks what is changing and what organisations must implement to remain compliant while creating psychologically safe reporting environments.

Key focus areas include:

• Key amendments and employer obligations under the revised PDA framework

• Drafting compliant Whistleblower Policies

• Establishing disclosure channels, anonymous reporting systems, and designated officials

• Investigation timelines, record-keeping obligations, and procedural fairness

• Managing disclosures linked to misconduct and disciplinary procedures

• Aligning grievance procedures with disclosure obligations

• Anti-victimisation protections and employer liability

• Practical templates, policy walkthroughs, and investigation checklists

Session 2 (10:30–11:30)

Consumer Protection Act Amendments – Direct Marketing Under the Microscope

The latest CPA Amendment Regulations (2025/2026) significantly impact direct marketing, cold calling, customer consent, and National Consumer Commission (NCC) compliance obligations. This session gives marketing, sales, compliance, and operational teams a practical roadmap to avoid regulatory exposure and align marketing practices with the updated legal framework.

Key focus areas include:

• Amended CPA direct marketing provisions and non-compliant outreach practices

• Cold calls, opt-in/opt-out requirements, and pre-call screening obligations

• Mandatory NCC registration requirements and submission obligations

• Monthly CRM reconciliation submissions to the NCC

• Do-Not-Contact registry compliance and contact database management

• Staff training requirements for sales and marketing teams

• Penalties, enforcement trends, and recent NCC actions

• Practical compliance checklists for internal teams and outsourced call centres

This webinar is designed to provide practical, implementation-focused guidance—not just legal theory—helping organisations strengthen governance, reduce compliance risk, and prepare proactively for evolving regulatory requirements.

Who Should Attend

• HR Managers & Directors

• Legal & Compliance Officers

• CEOs & Executive Leaders

• Marketing & Sales Heads

• Call Centre Managers

• Company Secretaries

Event Details

Date: 30 June 2026
Time: 09:00–11:30
Platform: Zoom
Price: R950 excl. VAT per delegate

Global Business Solutions (GBS)—Your Partner in Strategic HR Compliance

All workshops are offered as customised in-house training that can be presented virtually or on-site.

*All courses and conferences are subject to minimum delegate numbers.

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