top of page

Private Note Sparks Court Battle Over Dis­missal

  • Writer: Jonathan Goldberg
    Jonathan Goldberg
  • Feb 26
  • 3 min read

The employee, employed as Fin­an­cial Man­ager at the NRCS, faced a dis­cip­lin­ary hear­ing in April 2018 after adverse audit find­ings by the Aud­itor Gen­eral, South Africa.


Dur­ing the pro­ceed­ings, she wrote a private note to her legal rep­res­ent­at­ive refer­ring to her Chief Fin­an­cial Officer as a “bitch”.


The note, never inten­ded for her employer, was non­ethe­less seen by her. Rely­ing on this, the NRCS charged the employee with insolence and dis­missed her on 31 July 2018.



At arbit­ra­tion, both parties agreed not to lead oral evid­ence but to rely on a com­mon bundle of doc­u­ments and writ­ten argu­ments. The Arbit­rator expressed con­cern over this approach but pro­ceeded.


The Arbit­rator ruled that the note was a priv­ileged com­mu­nic­a­tion between the employee and her attor­ney.


Since the priv­ilege had not been waived, the note was inad­miss­ible.


Con­sequently, the Arbit­rator found the dis­missal sub­stant­ively unfair and ordered the employer to pay the employee com­pens­a­tion of R572,064.


The employer sought to review the award.


The LC high­lighted that arbit­ra­tions should not pro­ceed without evid­ence unless a proper stated case is sub­mit­ted.


By rely­ing solely on doc­u­ments, the Arbit­rator lacked suf­fi­cient mater­ial to reach a reas­on­able decision.


The Court also referred to pre­vi­ous cases, includ­ing SA Social Secur­ity Agency v NEHAWU 2015] 36 ILJ 2345 (LC); [2023] ZALCJHB 286 and Hill­side Alu­minium v Math­use 2016) 37 ILJ 2082 (LC); [2016] 10 BLLR 1041 (LC), which cau­tion against resolv­ing dis­putes without evid­ence being prop­erly tested.


The LC found that the Arbit­rator failed to ensure a fair trial of the issues, par­tic­u­larly regard­ing how the note came to be admit­ted and whether priv­ilege had been waived.


The Court set aside the arbit­ra­tion award and remit­ted the dis­pute back to the CCMA to be heard afresh before a dif­fer­ent Com­mis­sioner. No order as to costs was made.


This rul­ing under­scores the import­ance of proper pro­ced­ure in arbit­ra­tion, espe­cially where dis­missal is at stake.


It rein­forces that parties should not bypass oral evid­ence unless a clear and agreed stated case exists, as doing so risks the award being over­turned on review.


The Annual Employment Conference #AEC2026 brings together South Africa’s leading labour, HR, and employment-relations experts for a deep dive into the most urgent challenges facing employers in a changing world of work.

2026's conference promises to unpack the economic, technological, and legislative forces reshaping the workplace, offering practical insights on navigating organisational change, managing workforce risks, strengthening compliance, and preparing for the next wave of policy reform. Delegates will gain forward-looking guidance from top practitioners, case-based analysis of emerging employment trends, and strategic tools to build resilient, future-ready workplaces. Register now: https://www.globalbusiness.co.za/gbs-event-details/annual-employment-conference-2026


GBS #AEC2026 promotional banner

View our upcoming events: Upcoming Events and Qualifications, like Annual Employment Conference 2026 (#AEC2026), B-BBEE Session 2: Leadership That Looks Like South Africa, How to conduct a Disciplinary Enquiry, WSP/ATR, Needs Analysis, Planning & Reporting, Higher Occupational Certificate: HRM Administrator NQF5, and Advanced Occupational Certificate: HRM Officer (NQF 6).


*All workshops are offered as customised in-house training that can be presented virtually or on-site.

Comments


bottom of page